Alerts
January 06, 2025
STEPHENS REGIONAL CUSTOMER FREEZE NOTICE
With below freezing temperatures expected, please take measures to protect your meter and water system to prevent freezing. Failure to do so could result in possible high bills and unnecessary water loss within the distribution system.
During the winter months, meter boxes should be adequately insulated to help prevent possible freezing. To insulate the box, you can put a piece of egg crate foam, insulation, feed sacks, old towels, or similar item inside the meter box to break the air flow.
When the temperature rises, and is expected to remain above freezing for the remainder of the winter, please remove any insulation so the meter can be read and access the meter box for necessary maintenance.
Be sure to make arrangements to take care of your water system when you are away from home or out of town on trips! For more tips to care for your water system please visit click on the following link for addtional Winter Preparedness Tips.
2025 Winter Preparedness Tips
