STEPHENS REGIONAL CUSTOMER FREEZE NOTICE
With below freezing temperatures expected, please take measures to protect your meter and water system to prevent freezing. Failure to do so could result in possible high bills and unnecessary water loss within the distribution system.
During the winter months, meter boxes should be adequately insulated to help prevent possible freezing. To insulate the box, you can put a piece of egg crate foam, insulation, feed sacks, old towels, or similar item inside the meter box to break the air flow.
When the temperature rises, and is expected to remain above freezing for the remainder of the winter, please remove any insulation so the meter can be read and access the meter box for necessary maintenance.
Be sure to make arrangements to take care of your water system when you are away from home or out of town on trips! For more tips to care for your water system please visit click on the following link for addtional Winter Preparedness Tips.
Customer Boil Water Notice: Please read below to see if your area is affected
January 17, 2025
Map of area affected by 1-17-2025 Boil Water Notice
Public Notice to Boil Water
January 17, 2025
For Stephens Regional Special Utility District customers located on Highway 183 South, beginning at the CR 151 intersection, extending south. Includes all adjacent county roads, FM 1032, and the first 2.75 miles of FM 576 East.
Due to a loss of pressure caused by a line break on January 17, 2025 the Texas Commission on Environmental Quality (TCEQ) has required our water system, PWS 2150007, Stephens Regional Special Utility District, to notify customers of the need to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes.
In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
Instructions to discontinue boiling will be issued in the same manner as this notice.
If you have any questions concerning this matter you may contact, the District’s office at 254-559-6180 during business hours or Kelvin Nickell, Water Treatment Plant Operator at 254-488-2333.
