Customer Responsibilities


Customer Responsibilities

Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!

The Customer's responsibility shall begin at the discharge side of the meter.  The customer shall be responsible for furnishing and laying the necessary service line from the meter to the place of consumption and shall keep the service line in good repair (i.e. customer shut offs, pressure regulators, backflow prevention assemblies) (PUC 24.163)

Water Pressure Issues?

If you are experiencing high pressure or even low pressure all of a sudden with no real explanations as to why.  It would be a good idea to check the pressure at your location to ensure the pressure regulator is functioning properly. The sudden change in pressure may be cause by a faulty pressure regulator.  For more information concerning pressure regulators please follow the link: Pressure Regulator Information